01
Brazil IT Operations Setup
Liderou a implantação das operações no Brasil, conectando escritório e warehouse aos padrões globais e à prontidão operacional.
SYSTEM STATUS / OPERATIONAL
IT OPERATIONS · INFRASTRUCTURE · CLOUD · CYBERSECURITY
LUIZ MIGUEL
DE OLIVEIRA
Building resilient technology operations that enable business.
IT Manager com 25+ anos em infraestrutura, operações, suporte, cloud, segurança da informação e estratégia tecnológica em ambientes multinacionais.
OPERATIONS CONSOLEMO / 001
INFRASTRUCTURE
99.98%
SECURITY
PROTECTED
AVAILABILITY
HIGH
01SYSTEM ARCHITECTURE
A business-ready operating system, from endpoint to leadership.
A practical architecture shaped by Luiz Miguel's experience: deploy locally, standardize globally, protect endpoints, control cost and keep teams productive.
NODE INSIGHT / AZURE
Azure, Entra, Intune, Exchange, SharePoint e Microsoft 365 para ambientes escaláveis.
02HOW TECHNOLOGY FLOWS
Support, infrastructure and governance in one operating model.
The flow reflects his operating experience: remote support, device lifecycle, connectivity, Microsoft cloud services, vendors and the business outcome.
OPERATING PRINCIPLE
Da requisição do usuário ao resultado do negócio, cada camada precisa ser visível, segura e operável.
01
SUPPORT02
ENDPOINT03
NETWORK04
SECURITY POLICY05
MICROSOFT CLOUD06
VENDOR / SLA07
OPERATIONS08
BUSINESSReliable operations are built through disciplined execution.
03SECURITY IN ACTION
Security embedded in daily operations.
A visual simulation of the mindset behind secure operations: detect, contain, recover and learn.
SECURITY LAYERMONITORING
NO ACTIVE EVENTS / SIMULATION READY
04TECHNOLOGY IN MOTION
Operational reliability under real-world pressure.
Technology operations have a lot in common with aviation: reliability, visibility, communication and disciplined execution.
VISIBILITYFLIGHT PATH / OPERATIONSOUTCOME
05FROM INFRASTRUCTURE TO STRATEGY
01 / FOUNDATION
USERS → NETWORK → SERVERS
25+ anos construindo fluência técnica em suporte, dispositivos, redes e infraestrutura.
02 / OPERATIONS
NETWORK + SECURITY + CLOUD
Da operação local à gestão LATAM de suporte, ativos, fornecedores e ambientes Microsoft.
03 / STRATEGY
CLOUD + SECURITY + BUSINESS
Liderança conectando tecnologia, orçamento, governança e continuidade ao negócio.
IT Operations leadership.
Luiz Miguel de Oliveira é um IT Manager com mais de 25 anos de experiência liderando infraestrutura, operações e suporte em ambientes multinacionais.
Sua trajetória combina gestão de equipes regionais, orçamento, fornecedores, governança, Microsoft 365, Azure, endpoint management e a implantação de ambientes de tecnologia alinhados à estratégia do negócio.
IT Operations
Infrastructure
Cloud
Security Policies
Networking
Governance
Vendors
Budgeting
Team Leadership
Stakeholders
Asset Management
Business Continuity
06BEYOND TECHNOLOGY
The system includes people.
Strong operations are built through clear decisions across people, vendors, budgets, risk and business priorities.
1
PEOPLE
2
VENDORS
3
BUDGET
4
RISK
5
OPERATIONS
6
BUSINESS
07SELECTED INITIATIVES
02
LATAM IT Operations
Gestão de suporte, orçamento, fornecedores e ativos em Brasil, Argentina, Colômbia e México.
03
Microsoft Cloud Environment
Administração do ecossistema Microsoft: Azure, Entra, Intune, Exchange, SharePoint e Microsoft 365.
04
Aviation Technology
Tecnologia para load control, comunicação e fluxos críticos de operações de aviação.
05
Security & IT Governance
Políticas de segurança, treinamento, risco, continuidade, backup e alinhamento com compliance local.
06
Enterprise IT Operations
Gestão ponta a ponta de projetos, fornecedores, inventário, stakeholders e entrega de serviços.
08TECHNOLOGY
MICROSOFT
AzureEntraIntuneExchangeSharePointMicrosoft 365
INFRASTRUCTURE
Cisco MerakiPalo AltoLinuxWindowsAppleMobileIron
OPERATIONS
IT OperationsITSMSLAVendor ManagementBudget & Cost ControlAsset Lifecycle
SECURITY
Information SecurityIdentityEndpoint ManagementBackupPoliciesRisk Management
OPERATING PRINCIPLE
Technology is only valuable when it makes the business more resilient.
PORTRAIT / LUIZ MIGUEL DE OLIVEIRA
09ABOUT MIGUEL
Technical depth with operational perspective.
IT Manager com experiência em operações multinacionais, infraestrutura, cloud, segurança da informação e suporte executivo — focado em ambientes confiáveis, escaláveis e alinhados ao negócio.
IT MANAGER25+ YEARSMBA PROJECT MANAGEMENTINFRASTRUCTUREMICROSOFT CLOUDSECURITYENGLISH FLUENT